Help Centre

How can we help?

Quick answers about booking, self-drive and with-driver rentals, deposits, pickup, intercity travel and your account.

BookingHow do I book a car?

BookingCan I book without an account?

BookingIs my booking confirmed immediately?

BookingHow do I track my booking?

Self DriveWhat documents may be required?

Self DriveIs there a security deposit?

Self DriveIs there a daily KM limit?

With DriverIs the driver included in the displayed rate?

With DriverIs fuel included?

With DriverAre there hourly or KM limits?

Security DepositHow is the security deposit handled?

Pricing & PaymentsWhat does the displayed price include?

Pricing & PaymentsAre there extra charges?

Pickup & DeliveryCan the vehicle be delivered?

Pickup & DeliveryIs airport pickup available?

Intercity TravelCan I take the car outside the city?

CancellationHow do I request cancellation?

Account & Saved CarsDo I need an account to save or manage bookings?

Track an existing booking, or ask us directly.